1. Contact channels
- General support — support@deepacal.com
- Privacy, data rights and biometric consent — privacy@deepacal.com
- Legal, disputes, appeals and law enforcement — legal@deepacal.com
- Copyright and intellectual property — dmca@deepacal.com
- Security vulnerabilities and incidents — security@deepacal.com
- Billing, payments and refunds — billing@deepacal.com
- Abuse, impersonation and non-consensual content — abuse@deepacal.com
2. Service of notices
Legal notices to Deepacal must be sent to legal@deepacal.com and are effective on receipt. Notices to you are effective when sent to your registered email address or displayed in the application. You must keep your contact details current.
3. Policy changes
We may update any document in the Legal Center. Material changes are notified by email or in-app notice at least fourteen (14) days before they take effect, except where an immediate change is required by law, security or a provider. The effective date is shown at the top of each document, and continued use after that date constitutes acceptance.
4. Order of precedence
If there is a conflict between documents, the following order applies: (1) any separately signed written agreement with Deepacal; (2) the Terms and Conditions; (3) the Data Processing Addendum for business customers; (4) the specific policy addressing the subject matter; (5) all other documents.
5. Language
These documents are published in English. Any translation is provided for convenience only; the English version prevails in the event of a conflict.